Terms of service
Shipping international
- Global Shipping: Our store takes pride in offering shipping to customers all around the world. Whether you’re in New York, Tokyo, or anywhere else, we’re ready to deliver our products right to your doorstep.
- Shipping Costs: Shipping costs are determined by the destination and the weight of the items in your shopping cart. We’ll provide detailed information about shipping costs before you finalize your purchase, ensuring there are no unpleasant surprises.
- Returns and Refunds: We understand that sometimes things don’t work out as expected. We offer a hassle-free returns policy. If you’re not satisfied with your purchase, please refer to our Returns and Refunds page for instructions on how to initiate a return and receive a refund.
- Customer Support: Our dedicated customer support team is available around the clock to assist you with any questions or concerns. Feel free to reach out to us through our Contact Us page, and we’ll be happy to help.
- Secure Payment: Rest assured that your payment information is secure. We use industry-standard encryption and secure payment gateways to protect your financial data.
- Terms and Conditions: Before making a purchase, please review our Terms and Conditions for a comprehensive understanding of our policies, including warranties, liabilities, and other important information.
Delivery
Delivery Time: The delivery time may vary depending on your location and the shipping method you choose. We provide both standard and express shipping options to meet your needs. Estimated delivery times will be displayed during the checkout process. It is usually between 3- 7 business days.
Fair Trade
We pay a fair price, we establish long-term relationships with our leaders and weavers, we closely follow the evolution of their economies and we permanently support them, if they progress they can offer us better and better solutions to our business.
Quality and garantee
- Quality: We have a high standard of Quality, we are not satisfied, for us it is never enough, we can always improve and offer better quality products to our clients. Our fuel is a satisfied customer. This motivates us to continue improving.
- Garantee: We always seek the satisfaction of our clients, delivering products in the required quantities, in the agreed time, and of the best quality.
